Who runs this service
The operator behind Del Amo Plumbing, found at delamoplumbing.com, is Del Amo Plumbing.
What we collect
Submitting the request form hands us whatever you fill in: name, phone, email, street address, city or town, a description of the job, when you want it done, any extra notes, plus a record that you agreed via the consent tickbox.
Ringing us leaves a small trace with Twilio, our call provider: your caller number, the moment you called, and how long you stayed on. The call is routed to whichever business is preparing your quote. Nobody records the conversation itself.
The company hosting the site retains brief technical logs, IP addresses among them, for security. Advertising and tracking cookies are never set here.
How your details get used
Your information lets us line up the visit and written price you asked about, answer your message, and note which business was handed your request.
Who receives it
Your enquiry details go to the local business that quotes, the one pricing and performing the work. Marketing companies get nothing from us. Once the business holds your details, its own privacy policy governs what happens next.
Form delivery is Web3Forms, telephony is Twilio, and page hosting is Cloudflare. Each touches data purely to run its own piece.
Retention
A request stays on file while the job is in progress and while we settle up with the business, after which it is erased, no later than two years on.
Your rights
State privacy law, the CCPA in California for instance, entitles you to see what we hold on you, have errors fixed, or have it removed. Write to help@delamoplumbing.com to do any of these. If our reply leaves you unsatisfied, the regulator for privacy matters in United States is open to your complaint.
Changes to this policy
Whenever this policy is revised, the new text goes on this page along with the date.
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